Shipping Policy

Last updated: May 2026

• All shipping costs are the responsibility of the customer. Shipping fees will be calculated and displayed at checkout based on the destination, shipping method selected, and order size.

• Orders are typically processed within 1–3 business days after payment confirmation. Processing times may vary during peak seasons, holidays, or promotional periods.

• We ship to selected international destinations. For customers outside the European Union (EU), please note that import duties, customs fees, taxes, and any other charges imposed by the destination country are the responsibility of the customer. These charges are not included in the order total or shipping fee. Customs policies vary by country, so we recommend contacting your local customs office for additional information before placing an order.

• Estimated delivery times may vary depending on destination, shipping carrier, customs clearance, and local postal services. Delivery estimates are provided for reference only and are not guaranteed.

• Once an order has been shipped, delivery times are managed by the carrier. We are not responsible for delays caused by customs, weather conditions, carrier disruptions, or incorrect shipping information provided by the customer.

• If an order is returned due to an incorrect, incomplete, or undeliverable address provided by the customer, additional shipping charges may apply for reshipment. We are not responsible for orders lost due to incorrect shipping details.

• If a customer refuses delivery of an order, any shipping charges, return shipping fees, customs duties, taxes, or carrier handling fees incurred will be deducted from any eligible refund.

• We are not responsible for lost, stolen, or misplaced packages after the shipping carrier marks the order as delivered.

• If you believe your package was delivered incorrectly, we recommend contacting the shipping carrier directly and checking with neighbors or your local delivery